Quality & Registrations

Dedicated to quality in all we do.

From registrations and certifications to our 100% customer service and satisfaction commitment, our dedication to quality is applied to every facet of our company. Quality is one of our core values—shared by each and every employee. It’s the basis of how we carefully monitor production using our very own custom Quality Characteristic Control (QCC) system. We keep all capabilities and inspection in-house. We’re proud to be part of a Continuous Improvement Program as part of the Lean Manufacturing, 5S and GMP compliance. The reason for such unparalleled and uncompromised quality? You.

Quality Management Systems

You’ll find that a commitment to quality is at the core of our mission at Riverside from senior leadership through every facet of the company. Our dedication to quality shows through the many certifications and management processes we keep in place to ensure superiority. Your product is carefully monitored throughout the manufacturing process using our custom Quality Characteristic Control (QCC) system.

Riverside is also proud to be a part of a Continuous Improvement Program as part of the Lean Manufacturing, 5S and GMP compliance. A focus on quality, safety and efficiency is something we practice every day.

Quality Policy

Total customer satisfaction through Quality, Service, Innovation, and People.  

Metal Craft and Riverside are committed to total customer satisfaction in everything we do.   Through the dedication of each employee to achieve the most efficient and effective processes, we excel as a whole, to consistently meet customer product requirements and exceed customer service expectations. 

Complete In-house Inspection

Quality is central to our mission at Metal Craft, and our in-house inspection department is a critical part of the production team. Years of experience performing inspections means your parts won’t leave our building unless they are machined to your specifications, and meet our even higher level of quality demands.

Registrations and Certifications 

WOSB Certificate MC(PDF - 713 KB)
WOB Metal Craft Certificate(PDF - 671 KB)
Riverside - Certificate ISO-13485-2003(PDF - 1176 KB)
ISO 9100-900-2008-2014(PDF - 1194 KB)
2016 FDA Registration Confirmation(PDF - 134 KB)
Conflict Mineral Statement(PDF - 194 KB)

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